HOW TO USE – Videotolling
You start using videotolling by installing the app of your choice on your smartphone.
The next step is to register the vehicle and attach an active payment card to the account – and from there it’s a simple way to enjoy comfortable, lightning-fast journeys through motorway tollgates.
If you are a holder of an ORLEN “S” fleet card of the Flota programme, to start the videotolling service, contact the Flota Programme Infoline or your supervisor. In the case of the Mikroflota programme, you can start this service yourself in your Internet account.
You can find out more about the operators of the A4 Katowice-Kraków application here:
In the event of accidental or emergency entry to the lane without marking for videotolling, report to the collector that you want to pay the fee using the Autopay / SkyCash / IKO / mPay application, wait for him to start this type of payment, and then to read the license plate, green light and raise barriers.
Complaints and questions regarding the use of the videotolling application
AUTOPAY
kontakt@autopay.pl
phone: 587 604 846
(Monday – Friday, 9:00 am – 5:00 pm)
SKYCASH
bok@skycash.com
phone: 22 3403 8020 or 22 403 8040
(Mon-Fri, 8.00 AM-6.00 PM) or by form available at https://www.skycash.com/kontakt/
IKO
pok@finat.pl
or in writing to: PKO BP Finat, 02-019 Warszawa ul. Grójecka 5
ORLEN
flota@orlen.pl
or in writing to: Polski Koncern Naftowy ORLEN S.A, Dział Sprzedaży Kart Flotowych, ul. Chemików 7, 09-411 Płock
mPay
bok@mpay.com.pl
tel. +48 34 390 55 57
or via chat directly in the mPay app.
Customer Service is open Monday to Friday, 7.30 AM to 7.00 PM
